Join our team in the Ombuds Office to assist the NIH community in promoting healthy collaboration while resolving scientific, clinical, and work-related conflicts. No prior Ombuds experience is required. Experience in a scientific, clinical, medical, or academic setting, and/or experience in counseling, organizational development, coaching, biomedical ethics, or crisis management is preferred, but not required.

Duties

Providing confidential and informal assistance to scientists, clinicians, managers and employees to resolve sensitive and often moderately complex scientific, clinical, and work-related issues. Working with individual parties to understand the basic nature of the disputes, issues involved, and positions of various parties to analyze the overall context of dispute situation, its complexity, and the action or basic approach to be taken. Using a variety of resolution techniques to assist parties in addressing their concerns. Providing consultation to the NIH community to improve collaboration and effective conflict management at NIH. Participating in the delivery of conflict resolution and communication training for the NIH community.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirement before or after appointment.
• Applicants must meet all qualification requirements by the closing date of this announcement.
• Males born after December 31, 1959 must be registered with the Selective Service.

Qualifications

To qualify for the GS-11: You must demonstrate in your resume at least one (1) year of specialized experience equivalent to at least the GS-09 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: applying alternative dispute resolution techniques to assist in resolving interpersonal conflicts; conducting workshops or developing training materials on conflict resolution techniques or de-escalation procedures; and evaluating the effectiveness of dispute resolution methods and makes recommendations for improvement. OR Completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree or an LL.M., if related; OR a combination of education and specialized experience that meets the qualification requirements for this position. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/11971743

Education

If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education.

Contacts

• Address National Institutes of Health 6701 Rockledge Dr Bethesda, MD 20892 US
• Name: Aaron Anderson
• Phone: 3018278631
• Email: [email protected]