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Job opening: Training Specialist

Salary: $61 727 - 97 086 per year
City: Albany
Published at: Feb 07 2024
Employment Type: Full-time
The position is located in the Department of Veterans Affairs, Samuel S Stratton VA Medical Center - Albany. The incumbent performs a variety of administrative and training tasks and provides technical assistance associated with maintaining and supporting the programmatic work and activities performed within the Department of Learning and Development (DLD).

Duties

Major Duties Include (but are not limited to): E-Learning System Operations & Functionality - 45% - The incumbent functions as the facility Domain Manager for TMS, which requires the integration of 16 different roles within the TMS program that impact the facilities onboarding, ability to ensure compliance of national initiatives, and overall mission readiness. - As the resident TMS authority, identifies issues and problems, develops solutions, and makes recommendations associated with programs and systems, implementing alternative solutions based on expert knowledge. - Supports non-TMS program implementation within the hospital, including but not limited to registration, scheduling, evaluation activities and report generation. - Performs developmental and technical duties associated with developing, revising, maintaining training courses. - Creates and manages items in TMS including updates. Course Content Development & Instruction - 25% - Designs and creates e-learning and web/computer-based training modules by working with subject matter experts. Determines the need for additional subject matter information and meets with representatives within the organization to obtain it. Independently establishes contacts within and outside the organization to obtain needed information including seeking it through direct discussion. - Designs evaluation tools for programs, analyzes satisfaction data, and makes recommendations for program improvements. This evaluative methodology and analysis will impact facility strategic planning and further iterations of educational offerings. - Measures training validity outcomes including comprehension and testing to determine effectiveness and efficiency of developed training. - Conducts needs assessment through various kinds of surveys depending on subject and situation to determine training requirements for clinical and non-clinical staff throughout the facility. - The Incumbent will contact subject matter experts outside the organization to create programming based on educational needs assessment and Gap Analysis. - Designs, evaluates through measurement analysis, and develops employee development programs, training plans, course methods, materials, and aids, including audiovisual aids. Administrative Oversight - 25% - Performs administrative work of the DLD Office including monitoring EISP and academic support records and creating multiple-point schedule. - Maintains fiduciary oversight of National Scholarship programs. - Oversees AES mapping activities and measurement in data sharing and data utilization. Identifies goals and action plan, coordinate meetings with participants, and lead RPI projects with the workgroups, all to ensure timely completion of action plans, which results in training needs. - As the custodial official for the DLD, manages the Equipment Inventory management EIL. - Functions as the Agent in Place for the Field Accreditation Service (FAS) for all continuing education activities for the organization including timely submissions, periodic auditing, record management and ensures compliance will all applicable requirements to continue participation in program. Participates in conference calls and ensures that all parties and practices are aware of current conditions of participation. - VISN Academic Scholarship Coordination: ensures that scholarship announcements are communicated to the organization in a timely manner. Acts as liaison between VISN 2 Academic Scholarship coordinator and medical center. Answers any questions employees may have, assists with completion of application process, submits completed applications for approval and upon approval processes the financial component. Upon successful course completion by the employee the incumbents will process the appropriate paperwork for reimbursement. - Records management for facility regardless of format (paper, electronic, electronic systems), which must be managed as per the National Archives and Records Administration (NARA) approved records schedules found in VA Records Control Schedule 10-1. - Documents and tracks training and certification via TMS for compliance with Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS). - Report on status of active and expired certifications and generate reports of upcoming and expired certifications and forward email reminders. Outreach - 5% - The Training Specialist is a member of the Outreach workgroup and will complete outreach activities either independently or in the case of larger events within the context of the outreach team. The Education Specialist will be familiar with all aspects of outreach from enrollment, presenting to groups, engagement, and outreach calls, with the goal of assisting the Medical Center's goal of enrolling 3,000 new Veterans each Fiscal Year. Performs other related duties as assigned.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/16/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS 9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to train and instruct within a health care environment; Develop and maintain training materials and curricula; Assist senior specialists evaluate courses to enhance overall program; Conduct training studies and analysis in functional specialties or subject matter areas; and/or Coordinate training activities. (Experience must be thoroughly documented in your resume to receive credit for experience.) OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree or2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a BS degree. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. You may qualify based on your experience and/or education as described below: GS 11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Plans and develops education programs/projects for a large organization, and involves diverse educational, business, economic, cultural and social consideration such as EEO and workplace diversity. Ability to train and instruct within a health care environment; Develop and maintain training materials and curricula; evaluate courses to enhance overall program; Conduct training studies and analysis in functional specialties or subject matter areas; and/or Coordinate training activities. (Experience must be thoroughly documented in your resume to receive credit for experience.) OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have Ph.D. or equivalent doctoral degree or3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a Ph.D. or equivalent doctoral degree. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. You will be rated on the following Competencies for this position:Administration and ManagementAttention to DetailAuditingFlexibilityLeadershipExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Preferred Experience: Recent experience with the following: working with an on-line learning management system; development of interactive e-learning; and working with media and multi-media resources to provide a vivid and engaging learning experience. Recent experience is within 3 years. Proof of lifelong learning demonstrating a personal enthusiasm for one's own development and growth. Experience with leadership development is essential, Supervisory experience a plus. Masters degree is highly desirable. Physical Requirements: No special physical demands such as above average ability, dexterity, or strength are required to perform the work. Work is sedentary and the position may sit comfortably. There may be some walking, standing, bending, carrying of light items, etc. Fieldwork may involve traveling to meetings. conducting education programs. and locating sources of information. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

  • Address Samuel S Stratton VA Medical Center - Albany 113 Holland Ave Albany, NY 12208 US
  • Name: James Blair
  • Email: [email protected]

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