Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is located with the Directorate of Human Resources - Military Personnel Division on Fort Campbell, KY. Fort Campbell lies on the Kentucky/Tennessee border between Hopkinsville, KY & Clarksville, TN about 45 miles NW of Nashville.

Duties

Process military personnel records maintenance, IPPS-A transactions, Assignment/ Reassignment requests, Strength Reporting, Promotions, Military personnel actions and Passport/Visa applications requests. Provide face-to-face and virtual customer service assistance to Soldiers, family members, and unit personnel regarding military personnel actions. Retrieve data from various information sources, both manual and electronic, for use in supporting military personnel functions and operations. Screen and/or processes both routine and non-routine military personnel actions using experience in applying military personnel procedures and policies.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Employee must be able to obtain and maintain a Secret Clearance.
• This position requires the ability to lift up to 25lbs.
• This position may require work overtime, to include emergency situations.
• This position may require travel on military and commercial aircraft.
• This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the OrganizationCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) (1) Permanent Change of Station (PCS) costs MAY be authorized.. (2) Recruitment and relocation incentives MAY be authorized (3) Student loan repayment MAY be authorized (4) Salary negotiations for candidates new to Federal service MAY be authorized (5) Credit for prior non-Federal experience and certain military service for leave accrual rates MAY be authorized In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) Using a computer and software or systems to prepare a variety of administrative documents to input actions, update information, and prepare standard reports; AND 2) reviewing documents; assembling records/packets; maintaining records/packets. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Computer LiteracyCustomer ServicePersonnel Action Processing and RecordkeepingTechnical Competence Advancement requirement to positions up to GS-5: Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. NOTE: To support the Advancement requirement you MUST submit a copy of your latest non-award SF-50/NPA that reflects your highest grade held on a permanent basis along with your application/resume package. Failure to do so may affect your rating or consideration for employment.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address DL-APF-W0U4AA US ARMY GARRISON FT CAMPBELL HQ DO NOT MAIL Fort Campbell, KY 42223 US
• Name: Army Applicant Help Desk