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Are you looking for a Contact Representative (Office Automation)? We suggest you consider a direct vacancy at Interior, Bureau of Indian Affairs in Ignacio. The page displays the terms, salary level, and employer contacts Interior, Bureau of Indian Affairs person

Job opening: Contact Representative (Office Automation)

Salary: $37 696 - 49 009 per year
City: Ignacio
Published at: Dec 22 2023
Employment Type: Full-time
This position is located with the Bureau of Indian Affairs, Superintendent, Southern Ute Agency, Branch of Real Estate Services, in Ignacio, Colorado. Incumbent ensures the timely preparation of probate cases. This is a Bargaining Unit position, for more information see What are bargaining units? NOTE: TRAVEL AND RELOCATION EXPENSES ARE NOT AUTHORIZED.

Duties

Create correspondence, reports, memorandums, and other documents. Assist in preparing documentation for distribution of trust assets to close Individual Indian Monies accounts. Conduct family research to gather required documents and information for probate cases to be submitted for probate proceedings. Enter and maintain data in automated system such as the Trust Asset and Accounting Management System. File and maintain records adhering to Federal privacy and records management regulations. Provide customer service to individuals. Receive calls, visitors, and answers inquiries regarding probate information. Provide written and oral information to the public regarding the American Probate Reform Act regulations and probate procedures. Provide technical assistance to other Trust programs regarding probate.

Requirements

  • U.S. Citizenship Required
  • Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA-4432 must be submitted with the application if claiming Indian Preference.
  • You will be required to have federal payments made by Direct Deposit
  • You may be required to successfully complete a probationary/trial period
  • A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
  • If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
  • The incumbent may be required as an incidental duty to operate a government-owned or leased motor vehicle. If selected, you will be required to complete an Incidental Motor Vehicle Operators Certification Form.

Qualifications

EXPERIENCE AND EDUCATION REQUIREMENTS: (OPM Operating Manual, Qualification Standards for Clerical and Administrative Support Positions, GS-0962.) Specialized Experience GS-05: Qualifying is one year of specialized experience equivalent or comparable to at least the GS-04 grade level in the Federal service. Examples of specialized experience include use of telephone skills and etiquette, proficiency in using computers, electronic databases; maintaining data tracking systems; typing correspondence, reports, memoranda and other forms; assembling material documents; filing and maintaining records according to established procedures. OR Education: Qualifying is four years of progressively higher-level undergraduate education leading to a bachelors degree in an accredited business or technical school, college or university above high school in any field for which high school graduation or the equivalent is a prerequisite. OR Combination of Education and Experience: Applicants may also qualify based upon appropriate combinations of undergraduate education and appropriate specialized experience that together meet the qualification requirements of this position. Typing Proficiency Selective Factor: Applicants must have typing proficiency of 40 words per minute and knowledge of general office automation software, such as, word processing, personal computer, electronic mail, database management, spreadsheet, etc. All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date. Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.

Education

If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION

Contacts

  • Address BIA Center for Recruitment Albuquerque BIA Center for Recruitment Albuquerque 1011 Indian School Road, NW Suite 136 Albuquerque, NM 87104 US
  • Name: Deborah Abeita
  • Phone: (505) 563-5123
  • Email: [email protected]

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