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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
About the Position: This position is in Building 36000 across from the main Carl R. Darnall Army Medical Center on Fort Cavazos. The employee will work in a single occupancy office with an occasional...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
About the Position: This position is located at the Madigan Army Medical Center, Tacoma Washington. The Madigan Army Medical Center, located on Joint Base Lewis-McChord just outside Lakewood, Washingt...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at ...
LOCATION: This position is located in the Stockton District Office at: 4747 Feather River Dr., Stockton, CA. TOUR OF DUTY: Full-time | Flextime | Alternate work schedules may be available. TYPE OF P...
LOCATION: This position is located in the Manteca District Office at: 510 Commerce Ct., Manteca, CA. TOUR OF DUTY: Full-time | Flextime | Alternate work schedules may be available. TYPE OF POSITION:...
Who may apply: This announcement is open to current, permanent DFAS employees in the competitive service and current DFAS VRA employees in the local commuting area and eligible DoD PPP Military Spouse...
LOCATION: This position is located in the Albuquerque TSC at 500 Lead Ave SW, Albuquerque, NM. TOUR OF DUTY: Flextime; Full-time; Alternate work schedules may be available. TYPE OF POSITION: Tempora...
Positions are located in SSA Offices across Idaho, Oregon and Southwest Washington. Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. c...
Positions are located in SSA Offices across Alaska, Washington and Western Idaho. Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. cit...
This position is located in SSA Offices across the San Francisco Region (AZ, CA, HI/Pacific Area, NV). Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001),...
About the Position: This position is located at Fort Riley, Kansas. Salary negotiation may be available for those candidates who are new to Federal service. Non-Federal work experience may be credit...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...
Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to...