This position functions in the Pharmacy Service Community Care Section specifically related to Community Care duties. The clinical pharmacy technician is a certified pharmacy technician with advanced skills who will provide administrative, clerical, and clinical support to the Pharmacy Community Care Pharmacist Program Manager(s). Responsibilities will also include a full range of technical support functions related to VA's Community Care program as it related to Pharmacy Service.

Duties

Duties to include but not limited to: Review electronic health record (EHR) to determine patient's eligibility to have non-VA prescriptions filled at the VA Pharmacy under a variety of situations including but not limited to eligible Community Care prescriptions, eligible "urgent care" benefit prescriptions, emergency room prescriptions, and outside hospital discharge prescriptions. Understand the Community Care consulting process workflow. Review JLV (Joint Longitudinal Viewer) to determine if patient has received care elsewhere and if patient's Community Care eligibility for a particular type of care is at another VA location. Contacts and collaborates with other healthcare providers in and outside the facility as deemed appropriate. Review identified prescriptions for formulary alternatives, Criteria-for-Use (CFU) needs, formulary/non-formulary statuses. and other questions that arise. Call both patients and providers as necessary to address eligibility concerns, formulary status/alternatives, and any necessary questions regarding non-VA prescriptions. Document adverse reactions and allergies when necessary, as reported by patient. Process hardcopy prescriptions, faxed prescriptions, and electronic prescriptions (via Vista's eRx Queue and OERR Queue) as necessary while determining appropriate patient, provider, medication, etc. After processing, alerting a pharmacist for final verification of the entry. Works closely with other facility Pharmacy and Community Care staff. Acts as a resource person for planning, reviewing, or revising pharmacy policies and/or procedures. Participates in quality assurance, process improvement activities, and performance monitors. Maintain competence by participating in staff development programs. Provide in-service programs for appropriate clinic personnel and pharmacy technicians as assigned. VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Work Schedule: 7:45 am - 4:30 pm - Monday - Friday Telework: No Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English proficiency PTCB or NHA certification May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Experience: Candidates must possess one year of experience equivalent to the next lower grade level (GS-7) and demonstrate the KSAs below. Grade Determinations: In addition to the experience above, the candidate must demonstrate the following KSAs for all GS-08 assignments and meet any additional KSAs for the assignment, if indicated: Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.) Note: See Specialized Area.in the Definitions Section. Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures. Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy. References: VA Handbook 5005, Part II, Appendix G28. The full performance level of this vacancy is GS 8. Physical Requirements: The work requires regular and recurring physical exertion, involving standing or sitting for prolonged periods of time, typing, walking distances within the medical center, lifting/carrying (up to 40 pounds) of pharmaceutical supplies, and bending/stooping/stretching.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Central Virginia VA Health Care System 1201 Broad Rock Boulevard Richmond, VA 23249 US
• Name: Kelli Jackson
• Phone: (804) 675-5000
• Email: [email protected]