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Duties

WHAT IS THE TAXPAYER EXPERIENCE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Community Engagement Office The following are the duties of this position at the full working level: Develops, implements and monitors the TXO internal/external strategic communications plan identifies emerging internal communications needs and develops appropriate messages to address them; coordinates and implements delivery in various internal communications vehicles. Assesses the need and desirability of public dissemination of information on IRS TXO activities, consistent with broad National C&L policies and programs. Identifies the public interest and potential effect of Service actions and determines other possible alternatives. Advises TXO managers, National C&L staff, and other directors on the probable internal and external reactions to planned Service actions. Detects, analyzes, tracks and recommends alternatives to promote maximum support for program goals. Develops professional internal, and in coordination with National C&L, external communication messages, news releases, feature articles, and other material for dissemination and use for TXO and top management officials. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GS-13: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes: Experience with communications methods and techniques to be able to function as the technical authority to plan, develop, coordinate, and apply effective programs and enhance understanding. Experience facilitating oral presentations and conducting meetings to obtain customer input on program issues and developing mutually agreed upon resolutions. Experience developing and disseminating communication materials, applying a variety of approaches to help others meet their business objectives through effective communication programs, and developing and maintaining effective working relationships to enhance communication and dissemination of information and in analyzing and developing recommendations from a wide array of conflicting and divergent information. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address TXO - Community Engagement Office 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748
• Email: [email protected]