The duties of the Generalist include customer service, maintenance of automated and paper records, mail processing, inmate correspondence, case opening, general intake duties, support to the electronic filing help desk and other duties as assigned.

Duties

Sort, classify, and file case records. Maintain integrity of the filing system by such means as monitoring proper access to records and maintaining timely and accurate filing of documents. Retrieve files and make copies of records for court personnel, attorneys, and others. Certify court documents. Crete and process new case files. Open and close cases in the case management system, based on required documents and/or entries. Assist with entry of various case documents on the docket. Check for prior or prohibited filings. Monitor for release of exhibits and sealed documents. Verify and issue summons. Verify attorney's authority to practice. Operate a variety of coping, scanning, and records equipment. Answer and route incoming calls. Assist the public in the use of computerized databases. Provide basic information to public, bar, and the court. Process prisoner mail, including correspondence and pleadings from inmates and pro se parties. Ensure data quality. Inform customers of required fees. Receive payments and issue receipts. Secure funds in cash register. Reconcile receipts and post to the appropriate fund/case account. Scan, copy, file, pickup, sort, and process mail. Process e-mail received from electronic filers. Receive and stamp incoming documents. Maintain court files. Perform other duties as assigned.

Requirements

Qualifications

Applicants for this position must be able to deal effectively with the Judges of the District Court, co-workers, the public, and the Bar. The individual selected must also be able to understand the rules and regulations of the Court. General computer and word processing skills are required. A team attitude and a willingness to adapt to a changing work environment are essential to maintain the Court's quality standards. Professional or businesslike approach and attire are required. CL-23 High School graduate or equivalent and possess two years of clerical experience or have a college degree; CL-24 One year of specialized experience.

Education

Please read the "Qualifications" section.

Contacts

• Address US District Court for the District of Delaware 844 N. King Street, Unit 18 Wilmington, DE 19801 US
• Name: Elizabeth Mason
• Email: [email protected]