Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a focal point in the organization for technical support specialist duties, providing computer related assistance and support to organizational users.

Duties

Performs technical support specialist duties.Acting as a focal point for organizational computer related activities, provides guidance on technical aspects of computers and system use to organization users. Performs a wide variety of record keeping, updating existing program Database Management System (DMS), reporting, and informational duties in support of the organization's programs, functions, and projects. Performs computer security duties.Controls computer security access by assigning, modifying, and deleting passwords and issuing International Association of Administrative Professional user licenses. Monitors and maintains computers and related peripherals and tracks routine maintenance of existing computer equipment.Performs initial setup and routine maintenance on computer equipment. Uses multiple office automation software with varied functions to produce a wide range of documents, formats, etc.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• A security clearance may be required
• Recruitment incentives may/may not be authorized
• This posn is subject to provisions of the DoD Priority Placement Program
• Shift work and emergency overtime may be required
• Position may be subject to a pre-employment physical.
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• This position requires Information Assurance Certification, per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties.
• A waiver of this six-month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position.
• Applicants must have skills as a qualified typist, a minimum of 40 WPM proficiency.

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, Computer Assistance Series, 0335. Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. SPECIALIZED EXPERIENCE: Applicants musthave, or will have within 120 days of the closing date of this announcement, one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience must include knowledge of the fundamentals of programming logic and operating system input/output methods, software, and existing applications and utility programs providing a variety of input, media, processing controls, variations in run stream controls, and software utilization and suppression; knowledge of the fundamental capabilities and limitations of a variety of computers, computer network systems, and programs; and knowledge of computer-related software and hardware in order to test, install, upgrade, configure, diagnose, and maintain proper functionality. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:1. Knowledge of the fundamental capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to test, install, upgrade, configure, diagnose, and maintain proper functionality. 2. Knowledge of network security environment, network configuration, standard network operating system service and support sharing and securing resources involving technical program applications used within the organization. 3. Knowledge of advanced configuration of internet browsers, electronic mail, and website design to maintain and update existing systems. 4. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, graphs, and E-mail/messaging. 5. Skill in typing; a qualified typist is required. 6. Ability to communicate effectively, both orally and in writing. PHYSICAL DEMANDS The position may require extended periods of standing, walking, stretching, bending, stooping, or carrying a variety of computer and communications equipment which may weigh as much or more than 45 pounds. May lift heavier loads with the help of a co-worker or lifting device. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Robins AFB 455 Byron St Ste 474 Robins AFB, GA 31098 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]