You will serve as a PROBLEM RESOLUTION SPECIALIST in the Production Quality Division, Production Resources Department of PSNS and IMF. SALARY RANGES GS-11: $81,242 - $105,612 GS-12: $97,376 - $126,585

Duties

You will function as the Department Problem Resolution Chairperson who conducts/facilitates Problem Resolution Investigations and prepares internal and external Shipyard reports. You will provide guidance to the problem resolution team members regarding their performance objectives to analyze undesirable or unplanned events that occur in and around the Shipyard. You will coordinate with various department divisions to obtain required report concurrence signatures and distribute reports and ensure the generation of consolidated action tracking system (CATS) items for actions. You will validate completion of corrective actions through monitoring and review of the CATS program. You will conduct research to determine and interpret higher and local level process and procedure requirements in order to produce audit and surveillance plans and to conduct audits and surveillances to assess compliance as required. You will input findings, corrective actions, and root cause data into the applicable databases (CATS, QPS, etc.) along with presenting audit and surveillance observations and/or findings/analysis to appropriate department and PSNS and IMF management.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• MSP/PPP applicants must currently hold the required security clearance.
• You will be required to wear personal protective equipment such as helmets, gloves, coveralls, glasses, goggles, respirators and safety shoes continuously for the duration of the work shift.
• Work is performed in areas where potentially harmful physical and chemical agents are present (e.g. fumes, dust, heat, ionizing and non-ionizing radiation and chemicals). You will be required to participate in medical surveillance programs.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.

Qualifications

GS-12: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector evaluating, developing and executing quality assurance program processes or procedures to include identifying operational or procedural deficiencies, recommending corrective actions to ensure ship or submarine maintenance or repair projects meet quality requirements and use of problem resolution or causal analysis techniques to resolve problems. GS-11: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector analyzing and conducting quality assurance program processes or procedures to include identifying operational or procedural deficiencies, recommending corrective actions to ensure ship or submarine maintenance or repair projects meet quality requirements and use of problem resolution or causal analysis techniques to resolve problems. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

Substitution of education for GS-11:
Education may be substituted for specialized experience as follows:
Completion of Ph.D. or equivalent doctoral degree (Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.)
~OR~
3 full years of progressively higher level graduate education leading to such a degree (Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.)
~OR~
LL.M., if related (Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.)
~OR~
A combination of experience and graduate education as described above that equates to one year of experience.

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address PSNS and IMF 1400 Farragut Ave Bremerton, WA 98314 US
• Name: Department of Navy EIC
• Email: [email protected]