This position is located in Field Operations Directorate, Office of Field Operations, District 23 Jacksonville FL Field Office. As an Immigration Services Officer, you will independently research, interpret and analyze an extensive spectrum of sources in order to accurately adjudicate immigration benefits and petitions.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Grant or deny applications and petitions for immigration benefits and determine appropriate level of adjudicative review and update databases with appropriate information and decisions. Research and interpret sources including immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, and international treaties to determine adjudicative decision. Gather information using a variety of methods including document review, electronic systems checks, interviews, etc. to make adjudicative decisions on immigration benefit applications/petitions. Process electronic or paper applications and petitions for immigration benefits using available electronic systems to verify numerous established data points. Provide direct assistance to personnel/officials of other Federal agencies in identifying individuals who pose a threat to national/public security. Conduct security checks in accordance with all applicable DHS/USCIS laws and policies. Provide applicant/petitioner/beneficiary support including liaison with internal and external stakeholders, problem resolution, and in-person services.

Requirements

Qualifications

This position is with the United States Citizenship and Immigrations Services located in sunny Jacksonville, FL, which is a part of the Field Operations Directorate. The Jacksonville Field Office is also a part of the S23 Sunshine District in Florida. The other field offices within S23 are Tampa, Orlando, Fort Myers, and West Palm Beach. Jacksonville is located on the Atlantic coast of northeastern Florida. The field office is only minutes away from several Atlantic beaches. Jacksonville is in Duval County, which is the northern most county in Florida. Jacksonville is a great place to live, thanks to the excellent weather, beach access, sports venues, incredible restaurants, and its affordability. Jacksonville is ranked the number 16th place to live in the country. The qualifications for this position must be met by 11:59 PM (Eastern Time) on 04/01/2024. Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants. GS-05: You qualify at the GS-05 level if you possess three (3) years of progressively responsible experience, one (1) year of which was experience equivalent to the GS-04 grade level, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Analyzing problems, gathering pertinent data and recognizing solutions; Planning and organizing work to ensure timely completion; Communicating clearly, both orally and in writing and providing excellent customer service. OR You may substitute successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours. GS-07: You qualify at the GS-07 level if you possess one (1) year of specialized experience, equivalent to at least the GS-05 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Performing preliminary examinations of applications and petitions for immigration benefits, evaluating evidence and drafting appropriate correspondence; Ensuring required supporting documentation is included in application package(s) and applying necessary immigration laws, policies and procedures; Reviewing immigration benefit applications to determine adjudicative decision. OR You may substitute successful completion of one year of fulltime graduate education for the experience required at the GS-07 level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR You may also substitute superior academic achievement for the experience required at the GS-07 level. You must have completed the requirements for a Bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale, class standing in the upper third of a graduating class or major subdivision or membership in a national scholastic honor society. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 04/01/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.

Training: If you have not already done so, you will be required to attend and complete a USCIS Officer training course. This is typically provided through a blended approach of virtual instruction followed by in-residence instruction at a training venue. Training must be successfully completed according to the standards of the agency. Failure to do so will be grounds for mandatory removal from the position. Such failure will result in either reassignment to a different position, demotion or separation by appropriate procedures.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]