About the Position: This position is located at Brooke Army Medical Center, Fort Sam Houston, Texas. Salary negotiation may be available for those candidates who are new to Federal service.

Duties

Perform front desk duties, including scheduling patients, receiving patients in the clinic, screening telephone calls, and providing appropriate information. Assist medical staff by providing travel arrangements, attending staff meetings to prepare meeting minutes, and advising on proper preparation of material, reports, medical records, and various other departmental issues. Use personal computer with word processing software and printing equipment to create, copy, edit, store, retrieve, and print various materials. Input selective files, records, data items into the computer using applicable software programs. Develop, maintain, and transmit monthly clinic and/or surgery schedules of providers within the service. Coordinate dates/times of various training/lectures with personnel from various organizations. Maintain appointment calendar for the Chief, scheduling appointments on own initiative based upon personal knowledge of the Chief's workload and commitments. Set up special files including reference files, standard operating procedures (SOPs), committee work files, professional papers. Establish and maintain suspense records on all correspondence and action documents and, follow up to ensure a timely reply or action. Ensure accurate and timely patient submissions are made to the Tumor Board within prescribed timelines and that tumor board preparation is completed weekly, bi-weekly, or monthly as mandated.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education/experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: In order to qualify, your resume must demonstrate that you possess at least one year of specialized experience which includes scheduling appointments for patients, assisting with timekeeping and work schedules of staff, and utilizing automated software to type material such as correspondence, memorandums, or medical reports. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. You will be evaluated on the basis of your level of competency in the following areas: Applies Technology to TasksCustomer Service (Clerical/Technical)Decision MakingManages and Organizes InformationSelf-Management

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address JT-DHA-DD83DB DHA SAN ANTONIO MKT-BROOKE AMC DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk