About the Position: This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. This is a Direct Hire Solicitation

Duties

Respond to telephone inquiries regarding appointments; Obtain patient information for entry into applicable database. Verify patient information for accuracy; Coordinate referrals of patients to other specialty services for future appointments. Review I.D. cards to determine eligibility for care; Safeguard patient information to comply with HIPPA regulations. Schedule appointments using an appointing software program; Receive patients in the front reception area of clinic. Input medical information to complete patient orders/records. Use various computer programs to electronically check-in/check-out patients. Receive patients as the initial point of contact in the clinic.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A FULLY QUALIFIED TYPIST IS REQUIRED.
• MAY BE REQUIRED TO OBTAIN/MAINTAIN A CERTIFICATION IN COMMUNITY BASIC LIFESUPPORT (CPR).
• THIS POSITION HAS A MANDATORY SEASONAL INFLUENZA VACCINATION REQUIREMENT AND IS SUBJECT TO ANNUAL VACCINATION.
• THIS IS AN INCLEMENT WEATHER ESSENTIAL POSITION.
• This position requires a NACI.

Qualifications

In order to qualify, you must meet the education/experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes monitoring patient appointment schedules; using automated systems such as Composite Health Care System (CHCS), AHLTA, ESSENTRIS, and/or Microsoft Office; receiving patients and visitors as the initial point of contact, in person or telephonically. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83DJ DHA NCR MARKET DO NOT MAIL Various Locations, DC 00000 US
• Name: Army Applicant Help Desk