The Transportation Assistant position will serve as a primary contact for Veterans, doctors, nurses and administrative staff to arrange travel for eligible Veterans to appointments and residence when appropriate, using laws and regulations to distinguish/ensure reimbursements are legitimate or if fraudulent activity is being conducted by the beneficiary. This position is located at the Audie L. Murphy VAMC in San Antonio, Texas within Health Administration Service (HAS).

Duties

Duties may include but are not limited to: -Responsible for determining method of payment for authorized and unauthorized ambulance claims submitted for consideration. -Acts as liaison between vendors and Financial Management Service (FMS) for invoices pending payment. -Writes or selects appropriate letters explaining disposition of unauthorized travel claims. -Reconciles vouchers against authorizations for accuracy prior to preparing certifications for payment. -Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. -Professional communication etiquette will be utilized in all modes of customer contact, in person, telephone, and email correspondence. Work Schedule: Monday-Friday, 7:30a.m. to 4:00p.m./8:00a.m. to 4:30p.m. Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: Transportation Assistant/PD00303A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/27/2023. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Ability to identify problems, analyze issues, develop solutions/resolutions and follow-up; Knowledge of medical terminology; Knowledge of Veterans Health Information Systems and Technology Architecture (VistA) and Computerized Patient Record System (CPRS) to access appointment information, VistA email system, MS Office products, spreadsheets, and other equipment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education beyond high school level. (TRANSCRIPT REQUIRED) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school. (TRANSCRIPT REQUIRED) You will be rated on the following Competencies for this position: -Administration and Management -Problem Solving -Communication -Decision Making -Computer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Light lifting, under 15 pounds; Light carrying, under 15 pounds; Reaching above shoulder; Use of fingers; Both hands required; Walking (2 hours); Standing (2 hours); Repeated bending (1 hours); Climbing, legs only (1 hours); Near vision correctable in one eye to 20/20 and to 20/40 in the other; Use of computer screen; Both eyes required; Ability to distinguish basic colors; Hearing (aid permitted); Ability to communicate with patients and staff; Prolonged periods of sitting (6 hours) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Audie L Murphy Memorial Veterans Hospital 7400 Merton Minter Boulevard San Antonio, TX 78229 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]