About the position: This position will be assigned to the Information, Ticket, and Travel Office (ITT) on Patrick Space Force Base, FL. This position requires shift work to provide coverage on days, evenings, weekends, holidays, or special situations. Scheduled hours will be 0-40 per week. .

Duties

Applicants will be reviewed and referred on the following dates: Nov. 20, 2023, Nov. 30, 2023, and closing on Dec 11, 2023. Announcement will close once position is filled. Performs a variety of customer service, sales and related functions at the Patrick SFB Information, Ticket, & Travel (ITT) Office. Greets patrons, provides requested information, and performs over-the-counter selling of tickets to central Florida area attractions and resale merchandise such as clothing, souvenirs, gifts and other miscellaneous items. Explains process, discounts, special promotions, and park offerings to patrons. May organize trips and/or tours to Central Florida attractions. Operates a point-of-sale inventory system to complete and record sales and ticket inventory, make change, and issue tickets and merchandise. Accounts for cash and tickets daily, prepares cashier reports and corrects errors. Resolves customer complaints by directly contacting vendor. Orders brochures, pamphlets, and other promotional materials and keeps displays current and appealing. Maintains daily ticket inventory and ensures tickets are properly safeguarded and accounted for. Assists and conducts monthly and other periodic inventories of tickets and merchandise. Recommends retail items to be purchased or discontinue. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12203156

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• Must have and maintain a valid U.S. Driver’s license.
• This is a designated drug testing position, incumbent subject to random drug testing.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/11/2023 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Must have experience in responsible clerical, office, cash handling, or retail sales work of any kind which demonstrated ability to perform satisfactorily at the grade level of the position. Experience must demonstrate knowledge of proper cash handling procedures, the ability to resolve common arithmetic problems used when reeving payment from customers, and the ability to operate a cash register or point of sale system. Must be able to read, write and speak English and be able to communicate effectively. Must possess skill dealing with the public.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Patrick Community Services Flight 45 FSS/FSMH, 1138 Jupiter St, Bldg 536 Patrick SFB, FL 32925-5000 US
• Name: Patrick NAF HR Office
• Email: [email protected]