This position is located at Family and Morale, Welfare and Recreation's Outdoor Lodging. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Duties

The area of responsibility includes ticket sales for local area events and attractions; guest services provides information on rental cars, taxis, ground transportation, dinner reservations, and other general information about the hotel and the area. Responsible for the procurement and accountability of tickets for local and out of town attractions, and requests and maintains a library of travel and entertainment information, including brochures, maps, travel guides, and seasonal information. Prepares documentation for payment of vendor, balances daily receipts, bank statements, and daily activity reports; makes daily deposits. Establishes and maintains files; revises and disposes of files in accordance with procedures. Prepares budget, and composes routine correspondence from brief notes, oral instructions, or on the basis of precedents. Performs other duties as assigned.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.

Qualifications

Progressively responsible experience, including supervisory or managerial experience. Must have exceptional communication and people skills in customer service and problem resolution and be able to supervise the work of others. A two (2) year degree (AA) with a major emphasis in hospitality management or closely related field may be substitute for some of the required experience. Experience in attraction sales and guest services is desirable. Highly Preferred Criteria: In addition to the above, a highly preferred candidate will have: 1. Experience in sales of the Military Ticket Program and RecTrac. 2. A minimum of 2 years of customer service experience. 3. experience in supervising at least 10 employees.

Education

This job does not have an education qualification requirement.

Contacts

• Address BA-NAF-W6B3AA US ARMY GARRISON PICATINNY DO NOT MAIL Picatinny, NJ 07806 US
• Name: Tyler Hall
• Phone: 717 961 2263
• Email: [email protected]