This position is located at Redstone Arsenal, Alabama. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Duties

Performs work that involves planning and coordinating the installation, testing, operation, troubleshooting, and/or maintenance of hardware or software systems using standard principles, theories, concepts and methods for systems administration. Implements security plans, policies, and preventive maintenance schedules. Utilizes diagnostic tools and techniques to verify operability, optimize the functionality of networks and/or systems, and to diagnose/recover failed systems. Carries out routine maintenance, upgrade, and support of hardware, operating systems, and/or applications software. Provides ongoing optimization and problem-solving support to minimize interruptions in customers' ability to carry out critical business activities. Manages network rights and access to systems and equipment. Interprets and applies information security and information assurance policy, principles, and practices in the delivery of systems administration services. Prepares and presents reports and briefings to technical staff.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 2 background investigation.
• Possess or obtain and maintain most applicable Computing Environment (CE) certificates of training.
• Possess or obtain and maintain most applicable minimum Information Assurance baseline security certification of Security+ equivalent (or higher certification) in accordance with DoD 8570.01-M, Information Assurance Technical, Level II technicians.
• This is an emergency essential position.
• A physical maybe required.

Qualifications

Qualifications: Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying: Principles and methods for integrating information systems components; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques; Systems administration methods; and IT security principles. OR Completion of a master's degree or 2 full years of progressively higher level graduate education leading to a master's degree in computer science/engineering, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours as indicated above and required the development or adaptation of applications, systems, or networks. In addition, candidates must demonstrate IT-related experience which addresses the following five competencies: 1. Attention to detail - Such as implementing quality control procedures and conducting compliance reviews. 2. Customer service - Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. 3. Verbal communication - Such as conducting formal presentations or training to audiences at varying levels of hierarchy and technical expertise. 4. Demonstrated problem-solving skills - Such as identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Highly Preferred Criteria: 1. Minimum of two years working SharePoint site collections, Microsoft 365, Cloud technologies. 2. Minimum of two years working Sharepoint site collections, Microsoft 365, Cloud technologies. 3. Knowledge of the administration and configuration of networks and network technology. 4. Knowledge of the administration and configuration of networks and network technology. 5. Must possess COMP TIA Security + Certification. 6. Ability to lift up to 50 lbs. independently.

Education

**Transcripts and certification(s) must be submitted at time of application in order to support positive education requirement.

Contacts

• Address BK-NAF-W0WFAA US ARMY GARRISON REDSTONE DO NOT MAIL Redstone Arsenal, AL 35898 US
• Name: LEIGH HICKMOTT
• Phone: 9033342009
• Email: [email protected]