This position is located in the Office of the Chief Information Officer, Systems Support Division, National Transportation Safety Board (NTSB) in Washington, DC. The incumbent will serve as a senior level Information Technology Specialist responsible for the design and development of programs and systems critical to IT operations throughout NTSB.

Duties

As a Information Technology Specialist (APPSW), GS-2210-14, you will perform the following major duties: Develops, implements, and maintains stand-alone, web-based applications using the full Microsoft Development Framework such as C#, ASP, VB.Net, Angular, java scripting, C and C++; administer SharePoint and SharePoint Online. Perform various software administration and support functions including disaster recovery and Continuity of Operations Planning (COOP) as well as system/application design, develop capability prototypes, develop, and implement operational information systems, and conduct unit and integration testing of application modules. Perform the management, configuration, evaluation and assessment of various software and hardware such as web application which includes Microsoft IIS, Apache Web Servers, and Tomcat to aim optimal performance and interoperability between existing and proposed applications. Manage, configure, and integrate Cloud Web Services hosted in Azure, AWS, and Google Web Services. Administer Relational Databases such Oracle, SQL Server, MongoDB and other manage cloud hosted database services. Evaluates and provide authoritative advice and recommendations on technical aspects of systems requirements, components, implementations, operation, and performance on Community of Trust (COTS) products to address the business and program offices. Provides application support to resolve end user helpdesk activities to monitor and respond to user issues and work with colleagues to obtain input from systems users to develop consensus on proposed systems upgrades and application enhancements.

Requirements

• U.S. Citizenship
• Males born after 12/31/59 must be registered for Selective Service
• Resume and supporting documents (see "How to Apply" section.)
• Suitability for Federal employment
• Financial Interest in transportation enterprises will be evaluated on a case by case basis
• Bargaining Unit Position: YES - Bargaining unit represented by NTSB-AFGE Local 2211.
• Direct Deposit is required.
• Probationary period may be required.
• You may be required to complete a Confidential Financial Disclosure Report, OGE-450, upon entering the position and annually.
• THIS POSITION IS NOT ELIGIBILE FOR REMOTE TELEWORK.
• Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement.

Qualifications

To qualify for this position, you must meet the following: Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all IT positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- Specialized Experience: GS-14: You MUST have one year of specialized experience equivalent to at least the GS-13 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience is defined as: (1) leading a development project in software analysis, design, development, and implementation for new system or major enhancement to an existing system. (2) Manage and monitor Microsoft products and solutions (M365, Teams, Office, Defender for endpoint, Azure, Active Directory/Azure Active Directory,). (3) Windows operating system, hardware, and networking (e.g., IP, DNS, etc.) to effectively perform troubleshooting and diagnostics. (4) Performs various software administration and support functions including disaster recovery and Continuity of Operations (COOP) Planning. (5) Manage and monitor daily system and data backups and regularly monitor operations of the IT equipment and systems. (6) Participate in Business Continuation/Disaster Recovery Infrastructure planning, building, and testing, including IT system performance, security, anti-virus, intrusion detection and prevention, web usage/monitoring, design, and acquisition of servers. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. For more information see link: http://https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating.

Education

There is no education substitution for the GS-14 grade level.

Contacts

• Address Office of the Chief Information Officer 490 L'Enfant Plaza East SW Washington, DC 20594 US
• Name: Human Resources Division
• Email: [email protected]