This position is located in National Records Center, National Records Center Executive Staff. As a Deputy Director, you will manage and lead major programs, tactical goals and objectives, activities and operations within the NRC.

Duties

Collaborate with internal and external leaders, stakeholders and customers including other federal, state and local government entities to educate, negotiate solutions, and promote relationships built on trust, consistency, and results. Lead the vision, strategy, execution, and serve as the performance-improvement champion of the National Records Center. Serve as a change agent and create a culture of continuous improvement that drives forward changes that increase organizational effectiveness. Promote and support a smart and creative environment for all team members, conducive to motivating others to think of new creative ways to improve the effectiveness and efficiency of the National Records Center operations, programs, and activities. Communicate openly and transparently when sharing information with employees and demonstrate good judgment in enforcing division policy and effectively communicate in high stress situations, whether it is upward, downward, or across the organization. Make projections related to management improvement, productivity improvement, management controls, and long-range planning, including developing guidance on techniques for management and methods improvement. Provide technical assistance and direct support to senior management in all matters relating to the application of planning systems and management programs to meet mission requirements.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/18/2023. Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants. The Immigration Records and Identity Services Directorate (IRIS) provides immigration, employment, and identity information accurately and completely to enable confident and timely decisions. Through a culture of innovation and creativity, IRIS continually evaluates and improves processes to achieve optimal performance and drives flexible and modern technology solutions and services to support evolving operational needs. IRIS fosters a "smart creative" environment for employees that empowers and encourages them to innovate, take chances, and strive to create a better way of getting the job done. This "smart creative" environment challenges employees to think creatively and create solutions for how IRIS can continuously enhance the efficiency and effectiveness of operational, customer, and employee related matters. GS-15: In addition to the requirements at the lower grade level(s), you qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Evaluating the effectiveness and efficiency of major program operations using detailed analysis of statistical data. Leading teams in the development, communication, and execution of strategic visions or plans that improve business processes, service standards, or program delivery models. Overseeing the development and implementation of various studies affecting program functions and work processes. Presenting clear and concise technical briefings to senior-level management, to include analysis, conclusions, alternatives, and recommendations on policies, projects, or studies of national impact. Establishing partnerships, increasing collaboration, and effecting improved outcomes for customers by working together with senior executives from across the federal, private or public sectors. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/18/2023. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]