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A Contact Representative, also known as a Customer Service Representative, is a professional responsible for acting as a liaison between a company and its customers. They handle a variety of tasks such as answering phone calls, responding to emails and chat messages, and addressing customer issues and concerns. Contact Representatives also process orders, track shipments, and process returns or exchanges. They are the first line of contact for customers and are responsible for providing excellent customer service to maintain customer satisfaction and loyalty.
Contact Representatives must have excellent communication skills and be able to work efficiently under pressure. They should be knowledgeable about the products or services offered by their company and have the ability to handle difficult or upset customers with patience and empathy. Many Contact Representatives work in call centers and must be able to follow a script or set of guidelines to ensure all interactions are handled consistently and professionally. A career as a Contact Representative can lead to advancement opportunities such as team lead or manager positions, as well as opportunities to work in other areas of customer service such as sales or marketing.
This position is located under the Division of Financial Services, Patient Business in the Benefits Coordinator Section at the Phoenix Indian Medical Center. The primary purpose of this position is to...
This position is located under the Division of Financial Services, Patient Business in the Benefits Coordinator Section at the Phoenix Indian Medical Center. The primary purpose of this position is to...
This position is located in the Patient Business Services/Patient Registration of the Phoenix Indian Medical Center, located in Phoenix, Arizona. This position is a Lead Contact Representative, perfor...
This position is located in the Patient Registration Department, within the Hopi Health Care Center in Polacca, Arizona. This position performs patient registration and eligibility services to new and...
This position is located in the Patient Business Services/Patient Registration of the Phoenix Indian Medical Center. This position performs registration, admission, and benefits coordination services ...
This position is located in the Patient Business Services/Patient Registration of the Phoenix Indian Medical Center. This position performs registration, admission, and benefits coordination services ...
This position is located at the Phoenix Indian Medical Center (PIMC) in Phoenix, Arizona. The incumbent provides registration and eligibility services which are the key point of interaction with patie...
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Phoeniz, AZ. Information about Phoeniz, AZ and the surrounding area can be found at Wel...
Explore a new career with the BLM - where our people are our most precious resource. This position is located in Phoeniz, AZ. Information about Phoeniz, AZ and the surrounding area can be found at We...
This position is located under the Division of Financial Services, Patient Business in the Benefits Coordinator Section at the Phoenix Indian Medical Center, AZ. The primary purpose of this position i...
This position is located under the Division of Financial Services, Patient Business in the Benefits Coordinator Section at the Phoenix Indian Medical Center. The primary purpose of this position is to...
This position is located under the Division of Financial Services, Patient Business in the Benefits Coordinator Section at the Phoenix Indian Medical Center. The primary purpose of this position is to...
The Contact Representative position is located within the CRSU, at the Peach Springs Health Center, in Peach Springs, Arizona. PSHC is an outpatient clinic Together with CRSU these facilities cover a ...
This position is located at the Phoenix Indian Medical Center (PIMC), Patient Business Services. Incumbent provides registration and eligibility services which are the key point of interaction with pa...
This position is located in the Physical Therapy Department at Hopi Health Care Center in Polacca, AZ. The incumbent serves as office personnel for the therapy department to assist in coordination and...
This position is located in the Business Office in the Parker Service Unit, Parker, AZ. The primary purpose of this position is to function as Benefits Coordinator, assuring the identification of pati...
This position is located in the Administrative Services Branch, Business Office at Four Corners Regional Health Center, Red Mesa, AZ. The primary purpose of this position is to perform dual functions ...
This position is located in the Patient Business Services/Patient Registration of the Phoenix Indian Medical Center. The position performs registration and eligibility services to new and returning pa...
This position is located in the Patient Business Services/Patient Registration of the Phoenix Indian Medical Center. The position performs registration and eligibility services to new and returning pa...